Latest News
Great care starts with connection - between teams, families and the people they support. These stories celebrate the people, ideas and tools making care more personal, human and connected.
- Blog
The Unexpected Way CareApp Changed My Work Day
Livia, Wellness Partner | Blue Care Carbrook Say Hi to Livia! Originally from Brazil, Livia discovered her passion for helping others while working as a nanny. When a close friend in aged care saw her gift...
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- Blog
“I Would Never Have Known”: Storytelling Starts with Discovery
Customer Spotlight: Afford In the care sector, the most powerful stories are rarely the ones that get told. Kelly Baker, Communications Manager at Afford, has a unique challenge. Frontline teams are focused entirely on their clients...
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- Blog
From Compliance Burden to Everyday Experience
How CareApp Shop is helping providers navigate HELF The introduction of the Higher Everyday Living Fee (HELF) has created one of the most significant operational changes aged care providers have faced in recent years. While the...
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- Blog
When Communication Matters Most, It Can’t Wait
Following the Victorian bushfires, one regional provider was left with a clear reminder of just how important communication is with families and the wider community, especially in times of stress. With no power and phone lines...
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- Blog
The HELF Hurdle: Why Providers are Hesitating (and How to Fix It)
The Higher Everyday Living Fee (HELF) was designed to bring transparency and choice to aged care, replacing the old, often confusing “additional” and “extra” service models. On paper, it’s a win: residents get premium services they...
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- Blog
CareApp Enquiries
Family messages and queries can get lost. There’s a better way Does this sound familiar? Families reaching out with questions, updates, and requests — all important, all needing a response from the right person, in a...